Legal

Cookie Policy

Effective Date: 19 April 2026  ·  Last updated: 19 April 2026

MOOHOO™ AI STUDIO ("we", "us", "our") is committed to being transparent about how we use cookies. This policy explains what cookies are, which ones we use, why we use them, and how you can control them.

This policy applies to all users of our Platform, including those in the European Economic Area (EEA), United Kingdom, and Australia. We comply with the GDPR, UK GDPR, and the Australian Privacy Act 1988 (Cth).

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device, remember your preferences, and provide a smoother experience.

Similar technologies include local storage, session storage, and web beacons — this policy covers all of these.

2. Types of Cookies We Use

Always ActiveEssential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as authentication, session management, and security. You cannot opt out of essential cookies — without them, the Platform cannot work.

OptionalAnalytics Cookies

These help us understand how users interact with the Platform — which pages are visited most, where users encounter problems, and how we can improve. Data collected is aggregated and anonymous. We use this to make MOOHOO™ better.

OptionalPerformance Cookies

These remember your preferences (e.g., language, display settings) and optimise system responsiveness. They make your experience faster and more personalised on return visits.

We do not use advertising, tracking, or third-party marketing cookies. We do not sell cookie data to any third party.

3. Specific Cookies We Set

Below is a list of the specific cookies currently used on the Platform:

Cookie NamePurposeDurationType
moohoo-sessionMaintains your login sessionSessionEssential
moohoo-cookie-consent-v2Stores your cookie preferences12 monthsEssential
moohoo-auth-tokenKeeps you securely logged in30 daysEssential
moohoo-analyticsAnonymous usage analytics6 monthsAnalytics
moohoo-prefsUser interface preferences12 monthsPerformance

This list may be updated as we add or remove features. Last reviewed: April 2026.

4. Legal Basis for Using Cookies (GDPR)

For users in the EEA and UK, our legal basis for using cookies is:

  • Essential cookies: Legitimate interest and contract performance — necessary to provide the service you have requested.
  • Analytics & Performance cookies: Your consent, obtained via our cookie banner. You may withdraw consent at any time.

For users in Australia, our use of cookies complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We treat cookie identifiers that can identify an individual as personal information.

5. How to Manage or Withdraw Consent

You have full control over optional cookies:

  • Our cookie banner: When you first visit, you can choose "Essential only", "Accept all", or set granular preferences. You can change these at any time by clearing your browser's local storage or contacting us.
  • Browser settings: Most browsers allow you to block or delete cookies via their privacy/security settings. Note that blocking essential cookies will prevent the Platform from working correctly.
  • Opt-out tools: For analytics, you may also use browser extensions such as uBlock Origin or Privacy Badger.

To reset your cookie preferences on our Platform, clear your browser's local storage for moohoo.com / moohoo.ai, or contact us and we will assist you.

6. Third-Party Services

We use a small number of trusted third-party services that may set their own cookies:

  • Supabase — database and authentication provider. Essential to platform operation.
  • Stripe — payment processing (when applicable). Subject to Stripe's own cookie and privacy policies.

We do not use Google Analytics, Facebook Pixel, or any advertising networks.

7. Children's Privacy

Our Platform is not directed at children under the age of 18. We do not knowingly collect personal data from children via cookies or any other means.

8. Changes to This Policy

We may update this Cookie Policy from time to time. When we do, we will update the "Last updated" date above and, where required, notify you via email or in-platform notice. Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.

9. Your Rights

Depending on your location, you may have the right to:

  • Access personal data we hold about you (including cookie data)
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the address below.

Contact Us

For any questions about this Cookie Policy or your data rights:

📧 privacy@moohoo.ai

MOOHOO™ AI STUDIO · James Edward Spencer · Australia · © 2016–2026 MOOHOO™. All rights reserved.